Skilled at design management, creative direction, research and product delivery, I have helped businesses achieve greater profitability. At eHealth, for example, I have directed my team to make improvements to key customer flows that have been core to a 50% year over year increase of customer traffic to enrollment in their key product.
My core industry focuses are fashion, finance and healthcare where I have gained experience in the consumer types of each as well as design for relevant technologies such as machine learning and augmented reality.
This entails learning and adapting to quickly advancing technologies. Along the way I have been a part of, or initiated, 6 patents in machine learning and led exciting concept explorations that have gone on to shape online products that have led their markets.
My Clients have included Amazon, AstraZeneca, Bank of America, Charles Schwab, eHealth, Johnson & Johnson, McKesson, Merrill Lynch, Morgan Stanley, Penn Medicine, PG&E, Penske, Shire, Silicon Graphics, Sony, Visa, and the World Bank.